Symptom
After searching for a user within a Google Workspace backup set, it is not possible to click on a search result or expand its menu to view the backup dates. Instead, you are looped back to same screen whenever an action is attempted.
Workaround
This is a known issue which our developers are investigating.
Currently, the workaround is to manually locate the user/s you want to recover, instead of using the search function. The issue does not present when recovering user/s directly from the backup set home page, which means your ability to recover your data is not affected.
For more information, see our guide in Article 1292 - How to backup and recover Google Drive.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article