1470 - How to backup and recover Azure Blob Storage

If you're looking for an Azure Blob backup solution, you can find more information on our website, or start a free trial here. 

Introduction

Backup and recovery of Azure Blob Storage forms part of our cloud service offering. To use the Azure Blob Storage backup service, you need to be both a RedApp company administrator, and an Owner of the Azure Blob Storage account/s you want to backup. 

Use the guides below to manage your backups. 

• How to add an account
• How to configure the backup schedule 
• How to recover an account
• How to delete an account

How to add an account

Note: 

• To add a first storage account in the RedApp, the user must have an Owner role in Azure. Subsequent storage accounts can be added by users with the Contributor role. See Article 1412 for help with assigning roles in Azure. 
• If you are experiencing issues adding or recovering blob storage accounts, see Article 1473 - Azure backup and recovery troubleshooting.

1. In the RedApp, go to the home page for the customer company you want to add backups for. Click on the search icon at the top right to find a specific customer.

2. Click on Azure in the sidebar and then on Blob Storage. If you do not see Azure Blob Storage listed, you will need to add it as a product.  

3. Go to Add > Add blob accounts at the top right.

4. You will be prompted to give Redstor the necessary permissions to access the storage account resources under your available subscriptions. Click Next, then sign into Azure using the account you want to add to your Redstor backups.

5. You will now see a list of Azure storage accounts that are not yet protected by Redstor. Select an account for backup and click Add at the bottom right.

Note: One terabyte (1TB) is currently the maximum size allowed for storage accounts. Backups of a storage account larger than 1TB will fail.

6. Once the account has been added, you will be taken to an overview page for the account. To take a snapshot of the account immediately, click on the menu icon at the top right and select Snapshot.

A snapshot will be queued.

Note: Snapshots are created in the customer’s subscription in Azure.

You can also enable Redstor Backup from the backup set home page if you want the backups for the selected accounts to be copied from Azure to the Redstor Storage Platform for off-site storage at an additional cost. Read more here.

How to configure the backup schedule 

1. On the home page for the backup set, click on Edit on the Backup schedule card.

2. You can retain the default of a single daily backup (Daily), or you can set your backups to run only on specific days (Custom). In either case, use the drop-down menu to set the backup time. Set your preferences, then click on the check mark at the top right to apply them.

The Backup schedule card will now show the updated backup time/s.  

How to recover an account

1. On the home page for the relevant blob, locate the storage account you want to recover, click on the menu icon and then Recover to.

You will need to select one of the following options:

• Current storage account reverts the current storage account to the selected snapshot.
• New storage account restores the selected snapshot to a new storage account. 

Note: You will need to authenticate before any recovery.

How to delete an account

On the home page for the relevant account, click on the menu icon at the top right and then on Remove.

You can also go to your list of accounts and expand the menu to the right of the relevant account, then click Remove.