1522 - RedApp invitation fails with error: "The sign-on provider selected has been denied by the company"

Modified on Tue, 5 Aug at 1:17 PM

 

Symptom

When adding users to the RedApp, the invitations are not sent and the following error is displayed:

"User invitations failed. The sign-on provider selected has been denied by the company."

invite_failed.png

 

Cause

This happens when no no sign-on provider has been selected for the specific company.

 

Solution

Go to the relevant company profile and enable at least one of the three sign-on providers.

company_profile.png

providers.png

 

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