Changes to provisioning of Education accounts

Starting from 8 September, we are giving partners the ability to directly provision eligible customers on our Education bundles through the CyberSentriq platform. 

• Whenever an Education bundle is provisioned for a new customer, all products included in the selected bundle will be automatically provisioned to the customer account. 
• As a result of automatic provisioning, existing Education customers may see additional products appear for their account. While these products are then available for the customer to use, there is no requirement to use them and they will have no effect on billing. 

This update applies to Education customers only.

All Education bundle opportunities must continue to be submitted through the Deal Registration (DR) process. This is required to qualify for DR pricing, including the additional 10% discount where applicable. The DR process also ensures you have access to support from your Educational Partnership Growth Manager throughout the sales cycle, including opportunity qualification, customer meetings, demonstrations, proposal support, and guidance on the most appropriate solution for your customer. The DR process remains unchanged and will continue alongside the new Education bundle provisioning capability.

If you have any questions or would like more information, please contact your account manager or service provider.