1136 - Using %USERPROFILE% causes errors on ESE Agents older than v18.8

Modified on Mon, 21 Jul at 1:03 PM

Symptom

On the Storage Platform Console, the Profiling functionality allows you to expand an exclusion or inclusion rule to all profiles by using %USERPROFILE%.

However, if the Profiling functionality is used with ESE Agents older than v18.8, one of the following (or similar) errors is presented:

INFO : 14:12:02 Gathering files on %userprofile%
ERROR : 14:12:02 Skipping: %userprofile% (Offline)

 

Workaround

Upgrade your Agent to the latest version.

Note: Support for the %USERPROFILE% functionality for Agents older than v18.8 will be available in an upcoming version of the Storage Platform.

 

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