533 - StorageServer log: "Unable to perform a roll-up since some required files have not been mirrored yet"

Modified on Tue, 5 Aug at 1:20 PM

Symptom

During the roll-up of an Account on the StorageServer, the following error is seen in the Storage Platform Console and StorageServer log:

Unable to perform a roll-up since some required files have not been mirrored yet.

Cause

This error message is misleading because the error does not happen due to files not being mirrored. Normally, this only occurs on a MirrorServer when some files have not been mirrored. However, if there is a situation on a StorageServer where the data index contains a reference to a file that does not exist on disk, the same error message will be displayed.

Solution

Run a Quick Integrity Check with fixes on the StorageServer Account. 

 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article