Redstor network requirements

Modified on Tue, 5 Aug at 1:06 PM

IP ranges

Service	Address	IP range	Port
UK AccountServers	uk.pro.redstor.com sp.pro.redstor.com	91.224.152.0/24 91.224.153.0/24 4.234.136.144/28 4.234.148.48/28	443
US AccountServers	us.pro.redstor.com sp.pro.redstor.com	52.237.164.128/30 52.249.28.20/30	443
ZA AccountServers	zasp.pro.redstor.com sp.pro.redstor.com	20.87.204.72/30 20.87.228.64/30	443
EU AccountServers	ch.pro.redstor.com sp.pro.redstor.com	20.208.29.56/30 20.203.204.136/30	443
Storage Platform API AccountServers	api.pro.redstor.com	4.234.136.144/28 4.234.148.48/28	443
UK Storage	*.pro.redstor.com	91.224.152.0/24 91.224.153.0/24 217.158.243.0/24 80.168.40.0/24	443
US Storage	*.pro.redstor.com	23.105.15.0/24 23.81.58.0/24	443
ZA Storage	*.pro.redstor.com	102.64.56.0/24 102.64.57.0/24 102.216.20.0/24	443
AU Storage	*.pro.redstor.com	40.82.200.102/32 40.82.200.25/32 4.147.152.60/32 20.211.28.237/32 4.237.226.173/32 20.5.16.31/32	443
EU Storage	*.pro.redstor.com	20.113.192.151/32 20.113.192.62/32 20.218.216.210/32 20.170.22.192/32	443
RedApp Services United Kingdom	redapp-api.pro.redstor.com api.redstor.com	20.26.161.223/32	443
RedApp Services South Africa	redapp-api.pro.redstor.com api.redstor.com	20.87.68.185/32	443
RedApp Services United States	redapp-api.pro.redstor.com api.redstor.com	20.221.221.163/32	443
RedApp Services Europe	redapp-api.pro.redstor.com api.redstor.com	20.79.87.50/32	443
RedApp Services Switzerland	redapp-api.pro.redstor.com api.redstor.com	20.250.190.19/32	443

This list can also be found here: https://redstornetworkreq.blob.core.windows.net/requirements/network-list.json

The following IP addresses were previously required to be excluded, but now can be safely removed from any restrictions:

65.52.30.79

40.124.45.179

52.152.60.80/30

20.188.73.80/30

20.236.82.60/30

52.162.166.216/30

13.66.21.227

40.124.25.56

70.37.55.107

All data is transmitted securely over SSL and exclusively using port 443. The roles of IP addresses may change so it is recommended to allow the entirety of both ranges to ensure maximum service availability.

Note: For example, FSR to VMware requires a VDDK to be downloaded from our FSR resources blob storage. You will therefore need to allow a network connection to this storage address. Read more in Article 1306.

It is recommended that where possible, the use of proxy servers is avoided. All data transmitted is encrypted, compressed and de-duplicated so proxy servers offer no value in terms of caching data transmitted to improve performance. Direct routes to the backup server are always preferable where possible as they tend to produce the best throughput and fewest connection interruptions.

Content filters or security devices

If you have content filters or network security devices in place between the backup agent or Storage Platform Console and our cloud platform, please add wildcard exclusions for *.redstor.com to avoid service disruption.