Products not visible in RedApp (all regions)

Modified on Fri, 17 Jul at 9:28 AM

Posted: 10 December 2025, 09:55 UTC

Multiple customers have reported being unable to see their products listed in the left sidebar of the RedApp.

Our engineers are currently investigating and futher updates will be provided as they become available.


Update history

  • 10/12/2025 11:55 (UTC+02:00): Posted

  • 10/12/2025 12:14 (UTC+02:00): Updated to Resolved. Our team is reviewing the incident timeline with a view to making improvements to our systems. 

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