Posted: 21 October 2025, 10:53 UTC
Status: Resolved
Description: A number of customers may have experienced missed or failed backups for the last day. This is due to Xero encountering issues with their API. They have since resolved this issue, and so subsequent backups should run normally. Please manually requeue your backup if you are concerned, otherwise the next scheduled backup will run automatically.
More information is available here: https://status.developer.xero.com/
Update 22/10/2025 - There is no further evidence of API issues on Xero's end and we can see backups completing normally.
Scope: Xero backups
Status: Resolved
Cause: Xero API unavailable
Update history
10/21/2025 10:53:30 (UTC): Post created
10/22/2025 14:52:04 (UTC): Issue resolved
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