Posted: 20 October 2025, 10:20 UTC
Status: Resolved
Description: In areas supported by East-US-1 AWS customers may see service degradation for Azure VM Pro using the Block Based Backup feature (Backup and Recovery). Azure VM Pro backups that are not using the Block Backup are unaffected at this time. It is possible that Xero backups may potentially be impacted though currently there is no evidence of this.
Update 11:44 UTC: Confirmed no processing of our Block based backups is in the affected AWS region. Xero backups are likewise only impacted by the Xero service itself being unavailable, and so are out of scope.
Status: Resolved
Update history
10/20/2025 10:20:57 (UTC): Initial post
10/20/2025 11:44:51 (UTC): Issue resolved
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