Posted: 17 March 2025, 08:30 UTC
Status: Maintenance
Description: As part of our commitment to keeping our hosting environments secure and operating at the highest standard, we will be performing routine maintenance and upgrading firmware on our network equipment in our ZADD2 data centre in South Africa tomorrow.
Intermittent connectivity to a subset of service should be expected during the maintenance window. We always endeavour to keep the disruptions to a minimum.
Our secondary site will be unaffected during the change, and can be used to perform any urgent restores by following the steps in Article 1118: https://support.redstor.com/s/article/1118-How-to-restore-data-from-a-MirrorServer
Should you require assistance, please reach out to us, and a member of our team will be happy to assist you.
Scope: Connectivity to storage located in ZADD2
Change window: Tuesday 18 March 2025, 11:00 to 16:00
Expected impact: 1 hour of intermittent connectivity
Status: Completed
Update history
03/19/2025 05:25:00 (UTC): Some of the network components failed to upgrade within the allocated time window and a decision was made to rollback to the previous configuration. A new maintenance window will be scheduled to complete the upgrades at this site.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article