Posted: 09 October 2024, 13:03 UTC
Status: Resolved
Description: Our Florida operation is experiencing disruptions due to severe weather conditions. Customers may encounter slower response times in email/ticket response.
During this time, Product Support will be carried out by our EMEA Technical Support Team during EMEA hours (8am – 5.30pm GMT+1). Severity-1 issues will be handled by our EMEA on-call team, requiring a logged ticket and a phone call for escalation.
We apologise in advance for any challenges this disruption poses.
Status: Resolved
Update history
11/20/2024 13:03:16 (UTC): Posted
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