Posted: 21 November 2023, 15:35 UTC
Symptoms: Email notifications from Redstor Support and Redstor knowledge pages (support.redstor.com) to Gmail addresses or Google-managed email domains may be heavily delayed or contain unpopulated information fields.
Scope: Email notifications from Redstor Support and Redstor knowledge pages (support.redstor.com) to Gmail addresses or Google-managed email domains.
Cause: TBA, awaiting post-mortem from upstream software vendor.
Status: Resolved by upstream software vendor
Last update by software vendor: [2023-11-21 16:35 UTC] "Since addressing the remainder of the Gmail backlog, our teams are confident with our continued observed successful delivery of outbound emails to Google-managed domains, and as such this incident will now be resolved. Thank you for your patience as we completed our investigation."
Update history
Last Update: 2023-11-22 10:29 SAST
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