Symptom
When doing a remote restore via the Storage Platform Console, some files or folders are not displayed.
Cause
The files or folders in question contains special characters in their name, e.g.: / ? < > \ * |
These characters are not allowed for filenames in a Windows environment (such as the Storage Platform and Console) and will not be displayed. Note, however, that extended characters such as ê and ë will be handled correctly.
Workaround
Select the parent folder to restore the subfolder and files containing the special characters.
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